RepoHelpdesk

Help support answer customers. Without going to engineering.

AI answers from your code, so fewer tickets reach support and fewer questions reach engineering.

With AI shipping code faster than anyone can document it, nobody can keep up with every rule. RepoHelpdesk does.

Here's what RepoHelpdesk does

One AI that answers your team, your customers and your docs, all from your code.

Answers your team

Plain-English answers from your code. Integrated into Slack, Teams, Jira and more.

  • Ask in a Slack channel or DM, a Teams chat, from a Jira ticket or a monday.com item — or in the browser.
  • It reads your code to answer, so the answer is what the software actually does.
  • Something explained once is known next time, for the whole team.

Writes your product documentation

Customer docs from your code that stay accurate as it changes.

  • Articles come from what your software actually does. When the code changes, they are updated.
  • You choose how much to review before anything goes live.
  • Your logo, your colors, your address — docs.yourcompany.com — and ready for AI assistants with llms.txt and an MCP server.

In-app assistant for your team

Your staff ask from any page of your app, and it already knows what's on their screen.

  • Add one script tag to your app, or use the Chrome extension on any site you allow.
  • The page's console and network calls are recorded from the moment it loads, and handed to the AI.
  • With the extension it can take a screenshot when seeing the page helps.

Chatbot for your clients

In your app, solving their problem on the spot — so they never have to contact support.

  • Add it to your app or site with one line.
  • It answers from your published articles only.
  • The questions it can't answer show you what to write next.

Contextualized answers

Goes beyond the code: connects your databases and tools to explain this customer's issue.

  • About the customer in front of you: their account, their history, what actually happened.
  • Works with what you already use — databases, logs, Stripe, Zendesk, Jira and more.
  • It only reads your data. Nothing is ever changed without a person saying yes.

Learns your product

Maps every feature and rule. Each answer gets faster and cheaper.

  • When you connect a repo it maps how your software fits together — features, rules, data — and keeps that current as the code changes.
  • Because it knows where to look, it reads less code for each answer. Fewer tokens, lower bill.
  • Once it knows how to answer a kind of question, the next one like it comes back at once.

Secure

Your code never leaves your server, and we never keep your code or your chats.

  • The Agent runs on a server you control and reads your code right there.
  • When the AI needs a few lines of code, they go straight to the AI model — never through our servers.
  • Passwords and keys found in your code are never shown in an answer.

Permission-aware

Answers follow your app's security rules, so each person only hears what their role allows.

  • It reads the rules from your code: who signs in where, the roles and permissions your code checks, and which plan unlocks what.
  • An admin reviews who can see what once, and tests it on a real person before switching it on.
  • When someone signs in, it checks their role in your own system — so answers match what they can do today.

Who is it for?

For any software company where questions about the product end up with engineers.

  • Software and SaaS companies

    Support answers product questions without pulling in a developer.

  • Customer support agencies (BPOs)

    Your agents know each client's software, without access to its code.

  • Vibe-coded apps

    Nobody fully knows how the code works. RepoHelpdesk does.

  • Teams building internal tools

    Staff get answers about the tools without asking the people who built them.

  • Software with complex business rules

    Every rule explained the way the code actually applies it.

  • Startups and small engineering teams

    Keep your few engineers building, not answering questions.

  • Outsourced sales teams

    Answer "does it do X?" correctly, without a sales engineer on the call.

  • Not sure it fits?

    Ask the live demo a question about our own product and see how it answers.

    Try the demo

Who will use RepoHelpdesk?

For teams that sell, support or use your software, and need answers fast.

Your clients

Solve their own problems in seconds, right inside your app. Fewer tickets.

Support teams

Close tickets faster, with answers straight from the code.

New hires

Become productive in their first week.

Sales

Sell with confidence, backed by what the product really does.

Outsourced support

Outside teams that truly know your software, without access to your code, keys or data.

Owners & stakeholders

Understand business rules and how your product works, without asking developers.

Why RepoHelpdesk?

Easy to adopt

No new tools to learn

Your team asks in plain English, like they'd ask a coworker. The AI handles the rest.

Set up in minutes

Connect your repo with a click. No training and no docs to write.

Works where your team already is

Slack, Teams, Jira, and inside your own app.

Always accurate

Forget Stale Documentation

Every answer comes from what your software actually does, right now.

Writes your docs for you

Product documentation that keeps itself accurate.

About the real customer

Answers about the real customer

It checks your systems and explains what actually happened.

Fewer tickets, fewer escalations

Clients and support get answers without pulling in engineering.

Saves time and money

Your engineers get their time back

No more "quick questions." They stay focused on building.

Gets cheaper as it learns

Every answer teaches it your product, so the next one costs less.

Secure

Your source never leaves your servers

A small agent runs inside your infrastructure, so your code stays with you. We never see your code.

Everyone sees only what they should

Answers follow your app's own roles and permissions.

Connect a repo. Ask a question. See what we mean.

Free trial. No card needed.