RepoHelpdesk
Team Assistant

Every team gets an engineer’s answer — without asking an engineer.

Support, sales, success and new hires ask in plain English. The answer is read from your actual code and data, in seconds, wherever they already work.

Team Assistant · billing-service
A customer on the Growth plan says their invoice doubled this month. Why?
Answered from your code

Growth plan seats are billed per day of use, so seats added mid-month show up as a partial charge on the next invoice.

This account added 6 seats on the 14th — the invoice includes those 17 days plus the full month ahead. Nothing was double-charged.

billing/proration.tsinvoices.service.tsStripe · inv_8F2…

Plain English in, plain English out

No query language and no code to read. People ask the way they would ask a senior engineer.

Answers match who is asking

It follows the roles in your own app, so each person only hears about what they are allowed to use.

Faster and cheaper every week

A Repo Map and everything it learns from past chats mean less code to read for each answer.

Where your team works

Ask from Slack, Teams, Jira — or inside your own app.

Nobody opens another tool. The same assistant answers in the channels and tickets your team already lives in.

  • Slack, Microsoft Teams, Jira and monday.com
  • A chat widget on your own app’s pages — it sees the console errors and network calls
  • A Chrome extension for any site you allow, nothing to install in your app
  • The web app, with shared chats and per-user history
Where people ask
Slack · #support-escalations Live
Jira · SUP-4821 Live
Microsoft Teams · Customer Success Live
Your app · Edit customer page Widget
About the customer in front of you

Not just how the code works — what happened to this account.

Connect your databases, logs and SaaS tools, and answers are about the real customer: their records, their history, what actually happened.

  • Databases, Elasticsearch logs, Stripe, Zendesk, Sentry, HubSpot and more
  • Read-only by default; changes only run through an approved Playbook
  • Passwords and keys found in your code are never shown in an answer
Team Assistant · accounts
Why didn’t Dana Lopez get her password reset email?
Answered from your code

Dana asked for a reset at 9:42 this morning and all three tries bounced. The email on her account is dana.lopez@acme.con — a typo for .com.

Fix it on her account, then send the reset again.

auth/reset.tsPostgres · usersLogs · mail-relay
Contextualized answers

Answers about this customer, not just how the code works.

Ask about a real customer and get an answer that fits their situation — not a general description of how the software behaves.

Priya · Support Why didn't Dana Lopez get her password reset email?

A general answer

Reset emails are retried three times, then dropped. Ask the customer to check their spam folder and try again.

RepoHelpdesk

Dana asked for a reset at 9:42 this morning, and all three tries bounced. The email on her account is dana.lopez@acme.con — a typo for .com. Fix it on her account, then send the reset again.

About the customer in front of you

Their account, their history, what actually happened — not a general explanation.

Works with what you already use

Databases, logs, Stripe, Zendesk, Jira and more.

Safe by default

It only reads your data. Nothing is ever changed without a person saying yes.

Faster every time

Once it has answered a kind of question, the next one like it comes back straight away.

Chat widget

Ask from inside your own app.

Put RepoHelpdesk on the pages your team already works in. When something goes wrong, they ask right there — and it sees what they see.

One line, or nothing to install

Add a script tag to your app, or use the Chrome extension on any site you allow.

It sees the errors on the page

The page's console and network calls are recorded from the moment it loads, and handed to the AI.

It can look at the page

With the Chrome extension, the AI can take a screenshot when seeing the page helps.

Only where you allow it

It appears only on the sites your project lists.

Edit customer
Couldn't save your changes
RepoHelpdesk

Why did my save just fail?

Read the console Read network calls

The save was turned down because someone else changed this customer a moment ago. Refresh to load their version, then make your change again.

FAQ

Frequently asked questions

Can my team see the code itself?

No. They see plain-English answers. The code is read by the Agent on your own server; secrets found in it are never shown in an answer.

Which AI model answers?

RepoHelpdesk's own models — Spark, Forge and Summit, from quick to deep — are the default. Claude is available when you want it.

What does it cost?

Plans are a flat monthly or annual price for your team, with AI credit included every month. See the pricing page for the details.

See it answer from your own code.

Start a free trial in minutes, or book a demo and a security walkthrough with our team.